Sustainability vs. Profit: Can NZ Businesses Truly Achieve Both?

The common assumption in New Zealand business is that going green eats into profits. The data suggests the opposite is true. A 2022 EECA survey found that 81% of New Zealand consumers want businesses to do more to reduce their environmental impact. At the same time, an EY Sustainable Value Study reported that 69% of businesses saw higher financial value than expected from their climate initiatives. The idea that you have to choose between sustainability and profit is fading fast.

Disclosure: Some links on this page are affiliate links. If you make a purchase through them, Britwealth may earn a commission at no extra cost to you. We only include products and services that are relevant to the topic.

This article is general information only and does not constitute professional advice. For your specific situation, consult a qualified professional.

73%
of NZ consumers consider environmental impact when choosing products
Total Facility HQ

69%
of businesses reported higher financial value from climate initiatives than expected
EY

81%
of NZ consumers want businesses to do more for the environment
EECA

15–30%
reduction in energy costs from efficient equipment and smart tech
Total Facility HQ

What I tend to notice is that the businesses treating sustainability as a core strategy, rather than a separate PR initiative, are the ones actually seeing the financial returns. The gap between what consumers want and what businesses deliver is wide, but it also represents a real opportunity for those willing to move first. Building a purpose-driven business in NZ is becoming less of a choice and more of a competitive requirement. Here’s what you actually need to know.

Four Ways Sustainability Pays Back

Lower Operating Costs
Energy-efficient equipment and smart building technologies deliver 15–30% reductions in energy costs. Water-saving tech in commercial laundry cuts consumption by up to 40%.

Stronger Brand and Customer Loyalty
73% of NZ consumers factor environmental impact into their buying decisions. 67% are willing to pay more for environmentally friendly options.

Better Talent Attraction and Retention
Companies with strong sustainability credentials report higher application rates and improved employee retention. 69% of job seekers consider a company’s environmental record.

Regulatory Resilience
NZ ETS prices are expected to more than double by 2050. Businesses that decarbonise early reduce their exposure to rising carbon costs and compliance risks.

If I were looking at this for my own business, I would start with the low-hanging fruit. You don’t need a complete overhaul to see results. The term you will hear often is decarbonisation.

Decarbonisation
The process of reducing carbon dioxide emissions produced by a business. This usually involves switching from fossil fuels to renewable energy sources and improving energy efficiency.

It is not about being perfect from day one. It is about making measurable progress that compounds over time. Kiwi innovation in this space is already proving that green credentials and financial performance go hand in hand.

The Gap Between Consumer Demand and Business Action

Here is where the numbers get uncomfortable. EECA’s September 2022 Consumer Monitor shows that 81% of New Zealand consumers want businesses to do more to reduce their environmental impact. Yet the November 2022 Business Monitor found that only 26% of New Zealand businesses agree that taking action on climate change is a priority for them. That is a 55-point gap.

The 55-Point Gap
81% of NZ consumers want more action on sustainability, but only 26% of businesses see it as a priority. This gap represents a massive competitive opening for businesses that act now.

What does this mean in practice? A 2019 study by Perceptive, Porter Novelli, and the Sustainable Business Council found that 71% of New Zealanders actively research the sustainability practices of brands before making a purchase. That is over three million adult Kiwis. If your business is not part of that conversation, you are invisible to a significant portion of the market.

The financial risk of inaction goes beyond customer perception. The Climate Leaders Coalition, which includes around 90 New Zealand organisations representing 32% of GDP, has pledged to proactively enable their value chain partners to reduce emissions. If you are a supplier to one of these companies, sustainability credentials are becoming a baseline requirement for doing business. Miss this shift, and you are not just losing customer goodwill — you are losing tenders.

Where NZ Businesses Get the Sustainability Equation Wrong

Treating Sustainability as a Cost Centre

The most common mistake is assuming that environmental initiatives are a drain on resources. The EY Sustainable Value Study directly challenges this. 69% of survey respondents reported higher financial value than expected from their climate initiatives, including revenue growth and earnings. The businesses taking the largest steps against climate change reported the greatest financial returns. The assumption that it is a trade-off is the first thing to drop.

Ignoring the Talent Market

A 2022 Gallup survey found that 69% of job seekers consider a company’s environmental record when deciding whether to take a job. Deloitte’s 2022 Gen Z and Millennial survey found that after cost of living, the biggest concern is climate change. If your business is not communicating its sustainability efforts, you are actively losing applicants to competitors who do. This is one that surprises most business owners I talk to.

Waiting for Perfect Data Before Acting

Chia Sisters, a Nelson-based juicery, started by measuring their carbon footprint using a third-party consultant. They found low-hanging fruit immediately — adding insulation around their holding tank of water and production line, using reusable pallet covers, and stopping air freight. These changes led to cost savings and significantly lower scope 3 emissions. Progress beats perfection every time.

Underestimating B2B Requirements

Global giants like Unilever and Tesco are setting Science Based Targets and looking for suppliers who share their values. In New Zealand, the Climate Leaders Coalition is doing the same. If sustainability is not on your radar, you may find yourself excluded from supply chains without warning. This is not a future possibility — it is happening now.

→ Scroll right to see all columns

Source: EECA Decarbonisation Insights
Fuel Type Capital Cost Operating Cost (15 Years) Carbon Savings
Fossil Fuel Boiler (Status Quo) Lower initial cost Higher long-term cost None
Biomass Boiler Higher initial cost Lower long-term cost Nearly 100%
Industrial Heat Pump Higher initial cost Lower long-term cost 85–95%

If you are navigating complex compliance or supply chain contracts, it can help to get expert input. JustAnswer Business Law connects you with qualified professionals who can review contracts and help you understand your obligations without the full cost of a law firm.

Building a Strategy That Delivers Both Impact and Income

Conduct a Targeted Impact Assessment

Start by measuring your current carbon footprint. Use a third-party consultant or an established framework like Ekos. The goal is to understand where your biggest emissions come from — energy use, waste, supply chain, or transport. Chia Sisters did this and found that simple changes like insulating a water tank and switching to an electric vehicle for the company car made a significant difference. You cannot manage what you do not measure.

Set Clear Metrics and Timelines

Ambitious but achievable targets are critical. Total Facility HQ has outlined a vision of achieving a zero-carbon footprint by 2035. Chia Sisters aimed for Zero Carbon and Climate Positive certification. Whatever your goal, tie it to specific metrics — kilowatt hours saved, waste diverted from landfill, or percentage reduction in emissions. This turns sustainability from a vague intention into a trackable business objective.

Integrate Sustainability into Core Operations

Sustainability works best when it is not a separate initiative. RFID technology for inventory management reduces waste and improves operational efficiency. Energy-efficient lighting and HVAC systems aligned with occupancy levels cut costs without disrupting operations. When sustainability is embedded in how you run the business, it stops being an expense and becomes an efficiency driver. For ecommerce businesses, Shopify offers tools to manage inventory and supply chains more efficiently, reducing waste and improving customer satisfaction.

Prepare for Rising Carbon Costs

New Zealand’s Emissions Trading Scheme (NZ ETS) is the Government’s main tool for reducing greenhouse gas emissions. While only some businesses are mandated to surrender NZ ETS units, the cost is generally passed downstream. NZ ETS prices have increased over the past few years, and both the Climate Change Commission’s Demonstration Pathway and the EECA-Business Energy Council’s Kea Energy Scenario assume that prices will more than double between now and 2050. Switching to low-emissions heat plants — biomass boilers or heat pumps — can save nearly 100% of carbon costs over the long term.

  • 1
    Measure Your Current Carbon Footprint
    Use a third-party consultant or certified framework to get a baseline across energy, waste, transport, and supply chain.

  • 2
    Identify High-Impact Areas
    Look for the “low hanging fruit” — insulation, steam traps, lighting schedules, and reusable packaging.

  • 3
    Model Long-Term Costs vs. Savings
    Factor in projected NZ ETS prices. The operating savings from heat pumps or biomass boilers often outweigh the higher capital cost over 15 years.

  • 4
    Set Targets and Communicate Transparently
    Share both successes and challenges. Customers and employees value honesty over perfection.

Frequently Asked Questions

Does sustainability really save money, or is it just a cost? ▾
Yes, it saves money. Energy-efficient equipment reduces costs by 15–30%. The EY study found 69% of businesses saw higher financial value than expected from climate initiatives, including revenue growth.
What is the NZ ETS and how does it affect my business? ▾
The NZ Emissions Trading Scheme puts a price on carbon. Even if your business is not directly required to surrender units, the cost is passed down the supply chain. Prices are expected to more than double by 2050.
How do I start if I have a small budget? ▾
Start with low-cost measures: fix steam traps and leaks, adjust lighting schedules, add insulation, and switch to reusable packaging. These often pay for themselves within a year.
What are the mandatory climate reporting requirements in NZ? ▾
As of October 2021, climate-related disclosures are mandatory for some large financial market participants, including publicly listed companies, insurers, banks, and investment managers. Smaller businesses are not yet required but may need to report for supply chain compliance.
How do I find suppliers who share my sustainability values? ▾
Look for suppliers with certified environmental management systems or members of initiatives like the Climate Leaders Coalition. Ask for their carbon data and set sustainability criteria in your procurement process.
Can I charge more for sustainable products? ▾
67% of New Zealand consumers are willing to pay more for environmentally friendly options. However, the product must still deliver on quality and value. Sustainability is a differentiator, not a substitute for a good product.

The Bottom Line on Green Growth

The question is not whether NZ businesses can afford to invest in sustainability. It is whether they can afford not to. With NZ ETS prices set to double, consumer expectations rising, and talent gravitating towards responsible employers, the financial risk of inaction is greater than the risk of acting. The businesses that move early are the ones that will define the next decade of New Zealand’s economy. If you are unsure where to start, JustAnswer Business can connect you with experts in legal, HR, and tax to help you build a strategy that works for your specific situation.

Remember: this article is general information only. For advice on your specific situation, speak to a qualified professional.

If this was useful, you might also want to read Beyond Profit: How to Build a Purpose-Driven Business in NZ.

Sources and Further Reading

Kiwi Innovation: How NZ Businesses Can Compete Globally — Explores how New Zealand businesses are using innovation to stay competitive on the world stage.

Beyond Tourism: Diversifying NZ’s Economy for Long-Term Resilience — Looks at how New Zealand can build a more resilient economy through diversification.

EECA (2022). The Business Good of Decarbonisation. 🔗

Total Facility HQ. Beyond Compliance: How New Zealand Businesses Are Transforming Environmental Sustainability into Competitive Advantage. 🔗

EY. How Can Slowing Climate Change Accelerate Your Financial Performance. 🔗

Climate Change Commission. Ināiatonunei: A Low Emissions Future for Aotearoa. 🔗

Share this

Facebook
Twitter
LinkedIn
Email

Sam Willy

I’m Sam Willy, one of the bright minds behind BritWealth.com, where I share insights, stories, and fun ideas about a wide range of topics—finance included, but not limited to it! My journey into the world of writing began with a simple hobby: sharing the things that fascinated me. From quirky facts to deeper dives into personal development, I’ve always been curious about the world around me and love passing that knowledge on.
Subscribe
Notify of
0 Comments
Oldest
Newest Most Voted

Disclaimer

The content published on BritWealth.com is provided for general informational and educational purposes only and should not be considered financial, legal, insurance, tax, investment, or professional advice. You should always carry out your own research or seek independent professional guidance before making financial or business decisions.

Some content on this website may contain affiliate links. This means BritWealth.com may earn a commission if you click through and make a purchase, at no additional cost to you. As an Amazon Associate, BritWealth earns from qualifying purchases.

While we make reasonable efforts to keep information accurate and up to date, BritWealth.com makes no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any content on this website.

Any reliance you place on information found on this site is strictly at your own risk. BritWealth.com will not be liable for any loss, damage, or consequences arising from the use of this website or reliance on its content.

By using this website, you acknowledge and agree to this disclaimer and our terms of use.

Table of Contents

Share This

On Trend

Readers'
Top Picks

E-Commerce Boom: Capitalizing on the Growing Online Shopping Trend in NZ

New Zealand’s e-commerce sector is experiencing significant growth, presenting lucrative opportunities for businesses ready to adapt and capitalize on the changing consumer landscape. This growth is driven by increasing internet penetration, wider adoption of mobile devices, and a growing preference for the convenience of online shopping. Businesses of all sizes can tap into this trend by understanding the nuances of the NZ market, implementing effective strategies, and leveraging the right tools to reach and engage with customers online. This article delves into the specifics of New Zealand’s e-commerce boom, offering practical insights and actionable tips for businesses looking to

Read More »

Data Privacy in NZ: Protecting Your Business and Customer Information

Data privacy in New Zealand is governed primarily by the Privacy Act 2020, which sets out 13 Information Privacy Principles (IPPs). These principles dictate how organisations collect, store, use, and disclose personal information. Failing to comply can lead to reputational damage, financial penalties, and loss of customer trust. Therefore, understanding and implementing robust data privacy practices is not just a legal obligation but a business imperative for all organizations operating in New Zealand. Understanding the Privacy Act 2020 and Its Core Principles The Privacy Act 2020 is the cornerstone of data privacy legislation in New Zealand, strengthening individual rights

Read More »

The Great NZ Skill Shortage: How Can We Train and Retain Talent?

New Zealand’s skill shortage isn’t a hiring problem that a few more job ads will fix. It’s a pipeline problem that starts in primary school and runs all the way through to the immigration desk. The Programme for International Student Assessment shows a marked decline in New Zealand school achievement since 2000. That means fewer young people entering the workforce with the reading, writing and maths foundations they need, at a time when businesses across every sector are struggling to fill roles. Disclosure: Some links on this page are affiliate links. If you make a purchase through them, Britwealth

Read More »

How Global Supply Chain Disruptions Are Reshaping NZ’s Economy

Global supply chain disruptions, amplified by events ranging from the COVID-19 pandemic to geopolitical instability, are fundamentally altering the economic landscape of New Zealand. Businesses across the country are grappling with increased costs, delayed shipments, and uncertainty about future supplies, forcing them to rethink their strategies and build resilience. This article examines the key challenges and opportunities arising from these disruptions, providing insights into how New Zealand businesses can navigate this evolving environment. Navigating the Choppy Waters: Key Challenges for NZ Businesses The most immediate impact of global supply chain disruptions is the increased cost of goods and services.

Read More »

The Unexpected Advantage NZ Businesses Have in the Global Marketplace

You wouldn’t think being small and stuck at the bottom of the world would be much of a selling point. But for New Zealand businesses operating globally, that exact combination — a tiny domestic market and serious distance from everywhere else — has turned into something close to a strategic asset. Here’s what you actually need to know. Disclosure: Some links on this page are affiliate links. If you make a purchase through them, Britwealth may earn a commission at no extra cost to you. We only include products and services that are relevant to the topic. This article

Read More »

The Kiwi Advantage: Leveraging NZ’s Strengths for Global Business Impact.

New Zealand offers a surprisingly potent package for businesses looking to make a global impact. It’s not just about stunning scenery and friendly locals; the country boasts a unique blend of factors, from its strong values and innovation ecosystem to its strategic location and robust regulatory environment, all adding up to a distinct “Kiwi Advantage” that can propel businesses to international success. This article delves into the specific strengths that New Zealand offers and how businesses can leverage them. New Zealand’s Values: A Foundation for Trust and Sustainability One of the cornerstones of the Kiwi Advantage is the country’s

Read More »