The Generational Shift: Adapting Your NZ Business to Millennial and Gen Z Customers
New Zealand businesses face a rapidly evolving customer landscape, driven by the increasing purchasing power and influence of Millennials (born roughly 1981-1996) and Gen Z (born roughly 1997-2012). Adapting to their values, preferences, and technological expectations is no longer optional; it’s crucial for survival and sustained growth. This article explores the key characteristics of these generations, the challenges they present


