Following a disaster like an earthquake or a major storm in New Zealand, rebuilding your home can be a daunting task, and it often comes with unexpected costs. One of the biggest potential expenses is upgrading your home to meet the current building code. Whether your insurance will cover these upgrade costs is a critical question with a complex answer deeply connected to your policy’s specific terms and the type of damage sustained.
Understanding Building Code Upgrades in New Zealand
When disaster strikes, the damage to your property often necessitates repairs or a complete rebuild. However, what was once compliant might no longer meet today’s building standards. The New Zealand Building Code is constantly evolving to improve safety, durability, and energy efficiency. This means that even if your home was built perfectly to code years ago, upgrading to the latest standards might be required during reconstruction.
These upgrades can cover a range of areas, including structural integrity (earthquake resistance), insulation, fire safety, and accessibility features for individuals with disabilities. For example, after the Canterbury earthquakes, many homes required significant structural upgrades to meet modern earthquake-resistant building codes. These upgrades involved reinforcing foundations, adding shear walls, and using specific materials designed to withstand seismic activity. The cost varied widely depending on the extent of damage and the size of the house, but could easily run into tens of thousands of dollars.
According to the Department of Building and Housing (now part of the Ministry of Business, Innovation and Employment or MBIE), the Building Code is intended to ensure that buildings are safe, healthy, and durable. This constant evolution means that what was once considered acceptable is no longer sufficient, and insurers are obligated to ensure homes meet those standards for the future. But who pays the bill is the real issue.
The Role of the Building Act 2004
The Building Act 2004 outlines the legal framework for building work in New Zealand. From a homeowner’s perspective, the key takeaway is that any building work, including repairs and rebuilds after a disaster, must comply with the current Building Code. This regulation means that insurance companies often have a legal obligation to factor in the cost of code upgrades in their settlements.
However, the extent to which an insurance policy covers these upgrades can vary significantly. Policies often have specific clauses relating to compliance costs, defining the situations in which they will cover these upgrades. It’s crucial to understand these clauses and their limitations before a disaster strikes.
Decoding Your Insurance Policy: Compliance Costs Coverage
The key to understanding your insurance coverage for building code upgrades is to carefully review your policy’s wording, especially the section detailing “compliance costs” or “increased costs of reinstatement.” This section dictates the circumstances under which the insurer will pay for upgrades required to meet current building codes.
Here’s what to look for:
- Coverage Limit: Most policies have a specific dollar limit for compliance costs coverage. This limit might be expressed as a percentage of the overall sum insured or as a fixed dollar amount. For instance, your policy might state that it covers up to 10% of the sum insured for compliance costs, with a maximum payout of $50,000.
- Triggering Event: The policy will specify the events that trigger compliance costs coverage. Typically, this coverage is triggered when a building is damaged by an insured event (e.g., fire, earthquake, storm) to the extent that repairs or rebuilding require compliance with the current Building Code. The wording matters – trivial damage is unlikely to unleash this section of your policy.
- Definition of “Upgrade”: The policy should define what constitutes an upgrade covered by the policy. Typically, it refers to improvements necessary to meet the current Building Code, but some policies may have a narrower definition.
- Exclusions: Policies often have exclusions listing situations where compliance costs coverage does not apply. These exclusions might include situations where the building was already non-compliant with the Building Code before the insured event, or if the upgrade is considered betterment (improving the property beyond its original condition).
Example Scenario:
Imagine your house suffers significant fire damage. The rebuild requires upgrading the insulation to meet current energy efficiency standards, which adds $20,000 to the total cost. If your policy has a compliance costs coverage limit of $50,000, this upgrade should be covered, provided the trigger event (fire damage) is insured and the policy excludes nothing applicable.
However, let’s say you also decide to add a second story during the rebuild. The additional structural work required to support the second story, which goes beyond simply reinstating the original property, would likely not be covered under the compliance costs clause. This would be considered a separate improvement or ‘betterment’ rather than a code-driven upgrade, and you would be responsible for these additional costs.
Common Gaps and Limitations in Coverage
While many insurance policies offer some form of compliance costs coverage, it’s essential to be aware of the potential gaps and limitations that can leave you with unexpected expenses. Here are some of the common issues:
- Insufficient Coverage Limit: The coverage limit for compliance costs might be insufficient to cover the actual cost of upgrades, especially for older homes requiring extensive renovations to meet current standards. Given rapid changes to the Building Code, a 10% coverage limit might not be enough.
- Pre-existing Non-compliance: If your home was already non-compliant with the Building Code before the disaster, the insurance company might refuse to cover the cost of bringing it up to code. This is a common issue with older homes where renovations haven’t been carried out to comply with current standards.
- Betterment vs. Upgrade: There’s often a fine line between a necessary upgrade to meet the Building Code and a betterment (improvement) that enhances the property’s value beyond its original condition. Insurance companies can be selective about what they consider a covered upgrade versus an uncovered betterment.
- Ambiguous Policy Wording: Some insurance policies use ambiguous language when defining compliance costs coverage, leaving room for interpretation and potential disputes. Careful reading of the details is key.
A significant number of New Zealand homes built before certain earthquake-strengthening requirements came into effect may be particularly vulnerable to large, uninsured costs. If your current policy has low limits on code upgrades, then compare quotes and consider increasing your level cover or going with an insurer that specializes in total replacement of damaged homes based on what it would cost to build the home today (and therefore is much more likely to cover compliance upgrade costs).
Navigating the Claims Process for Building Code Upgrades
Filing an insurance claim for building code upgrades can be a complex process. To ensure a smooth and successful claim, follow these steps:
- Document Everything: Thoroughly document the damage to your property, including photos, videos, and detailed descriptions. This documentation will be essential when filing your claim.
- Notify Your Insurer Promptly: Contact your insurance company as soon as possible after the disaster to report the damage and initiate the claim process.
- Engage Professionals: Hire qualified professionals, such as builders, engineers, and architects, to assess the damage and provide detailed reports outlining the necessary repairs and upgrades to meet the current Building Code. Getting multiple opinions can be valuable.
- Obtain Building Consent: Before starting any construction work, obtain the necessary building consents from your local council. The consent process will involve submitting detailed plans and specifications outlining the proposed upgrades.
- Submit a Detailed Claim: Prepare a detailed claim outlining the costs of all repairs and upgrades, including supporting documentation such as invoices, quotes, and building consent approvals.
- Communicate Regularly with Your Insurer: Maintain open communication with your insurance company throughout the claims process. Respond promptly to their requests for information and attend any inspections or meetings as required.
- Understand the Settlement Options: Your insurance company might offer different settlement options, such as cash settlement, managed repair, or total replacement. Understand the implications of each option before making a decision.
Example:
Your home is damaged by a severe storm, requiring repairs to the roof and structural walls. You hire a structural engineer to assess the damage. The engineer’s report states that the walls must be upgraded to meet current earthquake resistance standards, adding $30,000 to the rebuild cost. You submit the engineer’s report and builder’s quote to your insurance company as part of your claim. Assuming your policy covers compliance costs and you have sufficient coverage, and any required building consents are obtained, this upgrade should be covered.
Case Studies: Real-World Examples
Looking at real-world case studies can help illustrate how insurance policies handle building code upgrade costs after a disaster. While privacy makes it tough to find fully detailed cases, here are some general scenarios based on real trends and experiences:
- Case Study 1: The Canterbury Earthquakes: The Canterbury earthquakes of 2010 and 2011 highlighted the importance of compliance costs coverage. Many homeowners discovered that their policies were inadequate to cover the cost of upgrading their homes to meet modern earthquake resistance standards. This led to disputes with insurance companies and significant financial hardship for some homeowners. While the EQC (Earthquake Commission) covered initial damage, the cost of bringing homes up to code often fell under private insurance policies, and the varying levels of coverage led to wide disparities in outcomes.
- Case Study 2: The Auckland Floods: Recent flooding in Auckland has shown similar pressures, only this time dealing with stormwater management and foundation integrity. Homes required revised drainage systems and elevated foundations to mitigate future flood risk, and many discovered their “compliance cost” coverage was inadequate to manage the extensive rework required.
- Case Study 3: Fire Damage and Energy Efficiency: A homeowner’s house suffers fire damage. The rebuild requires upgrading the insulation to meet the latest energy efficiency standards. The insurance company initially argues that this is a “betterment” rather than a necessary upgrade. However, after the homeowner provides evidence from a building consent officer stating that the upgrade is mandatory to comply with the current Building Code, the insurance company agrees to cover the cost.
Tips for Minimizing Your Financial Risk
The best way to protect yourself from unexpected costs related to building code upgrades is to take proactive steps before disaster strikes. Here are some tips:
- Review Your Insurance Policy Regularly: Review your insurance policy at least annually to ensure that it provides adequate coverage for compliance costs. Pay particular attention to the coverage limit and any exclusions.
- Increase Your Coverage Limit: If you feel that your current coverage limit is insufficient, consider increasing it. The additional premium might be worth the peace of mind knowing that you have adequate protection. Shop around for quotes – policy features and coverage levels vary significantly.
- Maintain Your Property: Regularly maintain your property to ensure that it complies with the Building Code. Address any non-compliance issues promptly to avoid complications during the claims process. Keep records of any work done to the property that would indicate its compliance.
- Seek Professional Advice: If you have any questions or concerns about your insurance coverage, consult with an insurance advisor or broker. They can help you understand your policy and identify any potential gaps in coverage.
- Understand Local Council Requirements: Familiarize yourself with the building consent requirements in your local council area. This will help you navigate the claims process and ensure that you obtain the necessary approvals before starting any construction work.
- Keep Detailed Records: Maintain detailed records of all renovations, repairs, and upgrades to your property. These records will be helpful when filing a claim and demonstrating that your property was compliant with the Building Code.
Engaging with Insurance Companies and Disputes
Unfortunately, disputes with insurance companies over compliance costs are not uncommon. If you find yourself in a dispute, here are some steps you can take:
- Review Your Policy Thoroughly: Review your insurance policy again, paying particular attention to the clauses relating to compliance costs coverage. Identify the specific areas of disagreement and gather evidence to support your claim.
- Communicate in Writing: Communicate with your insurance company in writing, keeping a record of all correspondence. This will provide a clear audit trail and help you build a case if necessary.
- Seek Legal Advice: If you are unable to resolve the dispute with your insurance company, consider seeking legal advice from a lawyer specializing in insurance law. They can review your policy, assess your case, and advise you on your legal options.
- Utilize Dispute Resolution Mechanisms: The Insurance & Financial Services Ombudsman Scheme (IFSO) offers a free and independent dispute resolution service for insurance consumers. You can file a complaint with the IFSO if you are unable to resolve the dispute with your insurance company.
FAQ Section
Will my insurance automatically cover all building code upgrades after a disaster?
No, insurance coverage for building code upgrades is not automatic. It depends on the specific terms and conditions of your insurance policy, particularly the “compliance costs” or “increased costs of reinstatement” section. The policy will typically have a coverage limit, triggering events, and exclusions that determine the extent to which upgrades are covered.
What if my policy doesn’t explicitly mention “compliance costs”?
Even if your policy doesn’t use the exact term “compliance costs,” look for clauses related to “increased costs of reinstatement” or similar wording. These clauses essentially cover the additional expenses required to rebuild or repair your property to meet current building codes. If your policy doesn’t have any clause relating to such costs, you may have to pay those out of pocket, so it would be a good reason to seek a more suitable policy.
Can I choose not to upgrade my home to the current building code after a disaster?
In most cases, you are legally obligated to comply with the current Building Code when rebuilding or repairing your home after a disaster. Local councils will typically require building consent for any construction work, and they will ensure that the work complies with the current standards. Avoiding upgrades can lead to legal issues and potential safety hazards.
What happens if the cost of building code upgrades exceeds my policy’s coverage limit?
If the cost of upgrades exceeds your policy’s coverage limit, you will be responsible for paying the remaining costs out of pocket. This is why it’s crucial to ensure that your policy has an adequate coverage limit for compliance costs. Consider increasing your coverage if you feel that your current limit is insufficient.
What if my insurance company denies my claim for building code upgrades?
If your insurance company denies your claim, review your policy thoroughly and understand the reasons for the denial. Gather any evidence to support your claim, such as engineer’s reports, building consent approvals, and quotes from builders. Communicate with your insurance company in writing and attempt to resolve the dispute. If you are unable to reach a resolution, seek legal advice or file a complaint with the Insurance & Financial Services Ombudsman Scheme (IFSO).
Does the Earthquake Commission (EQC) cover building code upgrades?
EQC mainly covers direct physical damage to your house and certain land. The EQC Act defines this scope. The EQC may pay for necessary work to reinstate the property to a condition substantially the same as that before the damage occurred which in practice involves consideration of building codes that existed before the event. The EQC payout is subject to a cap. Any costs related to upgrading to current building codes typically fall under your private insurance policy, and are in addition to your EQC entitlement.
References
- Building Act 2004
- The Insurance & Financial Services Ombudsman Scheme (IFSO)
- Department of Building and Housing (now part of the Ministry of Business, Innovation and Employment or MBIE)
- Earthquake Commission Act
Don’t wait for disaster to strike to uncover gaps in your insurance coverage. Take action today. Review your policy, assess your coverage limits, and seek professional advice to ensure you’re adequately protected against the unexpected costs of building code upgrades. Protecting your home is about building a secure future, one informed decision at a time. Call your insurer and ask the tough questions today.

