Under-insuring your property in New Zealand might seem like a way to save money on premiums, but it’s a gamble that can lead to devastating financial consequences if you need to make a claim. This article explores the hidden costs and risks associated with under-insurance, offering practical advice to ensure you have adequate coverage for your home and belongings.
What Does Under-Insurance Really Mean?
Under-insurance occurs when the amount your property is insured for is less than the actual cost to rebuild or replace it. This isn’t simply about market value; it’s about the cost of materials, labor, and other expenses involved in restoring your property to its original state after a major event like a fire, earthquake, or flood. Many homeowners mistakenly believe their insurance cover is adequate based on their mortgage amount or the current market value, which doesn’t accurately reflect the rebuild costs. For instance, the market value of a property might be influenced by land value, location, and desirability factors, whereas insurance should cover only the physical structure, including fixtures and fittings.
The Risks – A Financial Quagmire
The most immediate and obvious risk of under-insurance is that your insurance payout won’t be enough to fully cover the cost of rebuilding or repairing your property. This creates a significant financial shortfall that you, the homeowner, will be responsible for. Imagine a scenario where your home is severely damaged by a fire and needs complete reconstruction. If your insurance covers only 70% of the actual rebuild cost, you’ll have to find the remaining 30% yourself, potentially leading to significant debt or even the inability to restore your home. This issue is compounded by the fact that building costs in New Zealand have been steadily rising due to factors like labor shortages and increased material expenses.
Average Clause – The Sting in the Tail
Many insurance policies contain an “average clause,” which further penalizes under-insured homeowners. This clause comes into effect when you’re under-insured, and it reduces the amount the insurer pays out on a claim, even for partial damage. Here’s how it works: If your property is insured for, say, 80% of its actual rebuild cost, the insurer will only pay out 80% of the claim amount, even if the damage is less than the total insured value. For example, if the actual rebuild cost is $500,000 but you’re insured for only $400,000 (80%), and you have a $50,000 claim, the insurer will only pay out $40,000 (80% of the $50,000 claim). This can significantly increase your out-of-pocket expenses, even for relatively minor damage. The average clause underscores the importance of accurately assessing your property’s rebuild cost and ensuring sufficient coverage.
Beyond the Building: Contents and Personal Belongings
Under-insurance doesn’t just apply to the structure of your house; it also extends to your contents and personal belongings. Accurately estimating the total value of your possessions is crucial. Many people underestimate the cumulative cost of their furniture, appliances, clothing, electronics, and other items. Consider creating a home inventory, either through a written list or using a mobile app, to document your belongings and their estimated replacement value. This will not only help you determine the appropriate level of contents insurance but also simplify the claims process if you ever need to make one.
Hidden Costs of Repair and Rebuilding
When calculating rebuild costs, it’s important to factor in more than just the obvious expenses like materials and labor. Several hidden costs can quickly add up, especially in complex rebuild projects. These include:
- Demolition and Site Clearance: Removing debris and preparing the site for construction can be more expensive than anticipated, particularly if asbestos or other hazardous materials are involved.
- Architectural and Engineering Fees: Engaging architects and engineers to design and oversee the rebuild process adds to the overall cost. These professionals ensure compliance with building codes and structural integrity.
- Council Consents and Permits: Obtaining the necessary building consents and permits from the local council can incur significant fees and delays.
- Temporary Accommodation: If your home is uninhabitable during the rebuild, you’ll need to find and pay for temporary accommodation, which can be a substantial expense, especially for extended periods. Review your policy to understand the limits on your temporary accommodation cover.
- Increased Building Costs: Building material prices fluctuate and can increase unexpectedly, especially if there is high demand due to a natural disaster affecting many properties. Labor costs can also rise during periods of increased construction activity.
- Inflation: Even a seemingly small annual increase in building costs due to inflation can significantly impact the overall rebuild cost over time, particularly if you experience a delay in starting your rebuild.
The Emotional Toll
While the financial burden of under-insurance is significant, the emotional toll should not be overlooked. Dealing with the aftermath of a major property damage event is already incredibly stressful. Having to navigate a complex insurance claim and face the prospect of a significant financial shortfall can exacerbate this stress and anxiety. The uncertainty and disruption to your life caused by under-insurance can impact your mental health and well-being. The ability to properly rebuild or repair your home can provide a sense of closure and allow you to move forward with your life.
Accurate Valuation: Getting it Right
The cornerstone of adequate insurance is an accurate valuation of your property. One of the best ways to achieve this is to engage a professional quantity surveyor to assess the rebuild cost of your home. A quantity surveyor is an expert in construction costs and can provide a detailed and accurate estimate based on your property’s unique characteristics, including its size, construction type, materials, and location. They will also consider current building codes and labor costs. While there is a fee associated with this service, it’s a worthwhile investment to ensure you have sufficient insurance coverage. Alternatively, many insurance companies offer online calculators or tools to help you estimate the rebuild cost of your property. However, it’s important to remember that these tools are only estimates and may not be as accurate as a professional assessment.
Review and Update Your Policy Regularly
Don’t make the mistake of setting your insurance coverage and forgetting about it. Building costs and the value of your possessions can change over time, so it’s essential to review and update your policy at least annually. Consider any renovations, additions, or major purchases you’ve made during the year and adjust your coverage accordingly. Also, pay attention to any inflation adjustments made by your insurance company. If you’re unsure whether your coverage is still adequate, seek professional advice from your insurance broker or a quantity surveyor. Regular reviews will help ensure that your insurance coverage remains aligned with your property’s rebuild cost and the value of your belongings.
Earthquake Commission (EQC) – A Unique Element of NZ Insurance
In New Zealand, the Earthquake Commission (EQC) provides natural disaster insurance for residential properties. This coverage is automatically included in your home insurance policy and covers damage caused by earthquakes, landslips, volcanic eruptions, hydrothermal activity, and tsunamis. As of October 2022, EQC covers the first $300,000 (plus GST) of damage to your house and $20,000 (plus GST) to your land. This EQC cover reduces the risk of under-insurance in the event of natural disaster damages. It’s important to understand that depending on the extent of the damage, you may need to involve both EQC and your private insurer. However, it’s crucial to understand that EQC cover might not be sufficient for all properties, especially larger or more expensive homes. Therefore, it’s important to still ensure you have adequate private insurance to cover any costs exceeding the EQC limit. For more information, visit the official EQC website.
Understanding Policy Exclusions
Carefully review your insurance policy to understand what is covered and, more importantly, what is not. Standard insurance policies typically exclude certain types of damage, such as wear and tear, faulty workmanship, and damage caused by pests. Some policies may also have specific exclusions related to flooding or landslides. Understanding these exclusions will help you identify potential gaps in your coverage and take steps to mitigate those risks. For example, if your property is located in a flood-prone area, you may need to purchase additional flood insurance to protect yourself from potential damage. Don’t hesitate to ask your insurance company or broker for clarification on any policy exclusions you don’t understand.
Case Study: The Devastating Impact of Under-Insurance
Consider the case of a family in Christchurch whose home was severely damaged in the 2011 earthquake. They had insured their home for $400,000, believing this was sufficient. However, after the earthquake, they discovered that the actual rebuild cost was closer to $600,000. Because they were significantly under-insured, their insurance company only paid out a portion of the claim, and the family was left with a $200,000 shortfall. They had to take out a large loan to cover the remaining costs, which put a significant strain on their finances. This real-life example illustrates the devastating impact of under-insurance and the importance of accurately assessing your property’s rebuild cost.
Shop Around for the Best Coverage
Don’t simply accept the first insurance quote you receive. Shop around and compare policies from multiple insurance companies to find the best coverage at the most competitive price. Pay attention to the policy’s coverage limits, exclusions, and excess (the amount you pay out-of-pocket before the insurance company pays the rest). Also, consider the insurance company’s reputation and customer service record. Some insurance companies may offer discounts for certain features, such as security systems or smoke detectors, so be sure to inquire about any available discounts. By shopping around, you can ensure that you’re getting the best value for your money and that you have adequate coverage for your property and belongings.
Act Early – Before Disaster Strikes
The time to address your insurance needs is before disaster strikes, not after. Waiting until after a major event to assess your coverage is like locking the barn door after the horse has bolted. Taking proactive steps now to ensure you have adequate insurance can save you significant financial and emotional distress down the road. Don’t delay – review your policy, get a professional valuation, and make any necessary adjustments to your coverage today.
Tips for Minimising Insurance Costs Without Under-Insuring
Here are some actionable tips to potentially lower your insurance premiums without compromising on adequate coverage:
- Increase Your Excess: Opting for a higher excess can reduce your premium, but ensure you can comfortably afford to pay the excess if you make a claim.
- Combine Policies: Many insurers offer discounts if you bundle your home, contents, and car insurance policies.
- Install Security Systems: Installing a security alarm system can lower your risk of theft and potentially reduce your insurance premiums.
- Maintain Your Property: Regularly maintaining your property can prevent damage and reduce the likelihood of claims, which may translate to lower premiums.
FAQ Section
What is the difference between market value and rebuild cost?
Market value is what a buyer is willing to pay for your property, considering factors like location, land size, and demand. Rebuild cost, on the other hand, is the cost to reconstruct your house if it were completely destroyed. It includes material costs, labor, and permits. These figures are often quite different, especially in areas with high land values.
How often should I review my insurance policy?
You should review your insurance policy at least annually, or whenever you make significant changes to your property, such as renovations or additions. Also, review if you acquire valuable new possessions.
What if I can’t afford the recommended level of insurance?
If you’re struggling to afford the recommended level of insurance, consider increasing your excess or removing coverage for non-essential items. It’s always better to be adequately insured for the most critical risks, such as structural damage, than to be under-insured across the board.
Does EQC cover all natural disaster damage?
EQC covers damage caused by earthquakes, landslips, volcanic eruptions, hydrothermal activity, and tsunamis. As a rule, it covers only the first $300,000 (plus GST) of damage to your house and $20,000 (plus GST) to your land as of October 2022. It is essential to ensure you have enough private insurance to cover any costs over this amount.
What is the role of an insurance broker?
An insurance broker acts as an intermediary between you and insurance companies. They can help you find the best coverage at the most competitive price, explain policy terms and conditions, and assist you with the claims process. They work for you, not the insurance company.
References:
- Earthquake Commission (EQC)
- Insurance Council of New Zealand (ICNZ)
- Quotable Value (QV)
Don’t gamble with your future. Take control of your insurance coverage today and ensure you’re adequately protected against the unexpected. Contact a qualified insurance broker or quantity surveyor to assess your needs and get a comprehensive insurance plan in place. Peace of mind is priceless when it comes to your home and belongings, and this starts with having the right insurance coverage.

