Your neighbour’s extension could be putting cracks in your walls — and the repair bill might land on your insurance claim. Vibration from piling, demolition, and excavation during urban building work commonly affects adjacent properties, with Australian standards setting peak particle velocity limits of 15–20 mm/s for residential buildings. Cross that threshold, and you could be looking at structural damage

Australian homeowners are increasingly adopting smart home technology, not just for convenience and enhanced lifestyle, but also to potentially lower their property insurance premiums. Insurance companies are beginning to recognise the risk mitigation benefits of these technologies, offering discounts and incentives for properties equipped with features like smart smoke detectors, water leak sensors, and security systems. By proactively safeguarding your

Owning a coastal property in Australia can be a dream come true, offering stunning views and a relaxed lifestyle. However, these idyllic locations often come with a higher risk of natural disasters, making comprehensive property insurance not just desirable, but essential. Understanding the specific challenges and features of coastal property insurance is crucial to making an informed decision about whether

In 2024–25, the Australian Financial Complaints Authority received 34,231 general insurance complaints — a 17% jump from the previous year. Denial of claim alone made up 6,362 of those, up 32%. For the average homeowner, that means the odds of an insurer saying no are rising, but so is the chance of successfully fighting back. Consumers and small businesses secured